General Terms and Conditions

1. Introduction

These general terms and conditions apply to the use of the website www.charlieseventsandmore.com and the services offered through the Website. By visiting the Website and/or using the services, you agree to these terms. Please read these terms carefully before using the Website.

2. Who may use the Website?

The Website is intended for use by individuals who are at least 18 years old. You must be legally capable of entering into a binding contract under the laws of your country in order to create an account and purchase services through the Website. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to these general terms and conditions.

3. Conditions for creating an account

To access certain services or products on the Website, you may be required to create an account. You must ensure that the information you provide is complete, accurate, and up-to-date. You are responsible for updating your account details if they change. You are also responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

We reserve the right to refuse, suspend, or cancel an account if we suspect the provided information is incorrect or if the Website is being misused.

4. Commercial terms for customers

The services and products offered through the Website are provided under the commercial terms applicable at the time of purchase. Prices and offers on the Website may change at any time. If a price change occurs, customers will always be informed before an order is completed.

5. Right to modify an offer

We reserve the right to modify offers, prices, products, and services at any time without prior notice. We are not liable for any damages resulting from such changes.

6. Warranties and responsibilities

Our products and services are provided "as is" at the time of delivery. We do not provide warranties regarding the suitability of our products or services for any particular purpose, unless explicitly stated otherwise.

We strive to keep the information on our Website as accurate as possible, but we cannot guarantee that the Website is always correct, complete, or free from errors.

7. Intellectual property

All content on the Website, including but not limited to text, images, logos, graphics, audio material, software, and other materials, is the property of [Company Name] or is used with permission from the respective owners. It is prohibited to copy, distribute, reproduce, or modify any content without prior written consent.

8. Right to suspend or cancel member accounts

We reserve the right to suspend or cancel a user's account if they violate these terms and conditions or engage in fraudulent behavior. In such cases, we may block access to the Website or the services offered without prior notice.

9. Indemnification

You agree to indemnify and hold harmless Charlie's Events and its employees, partners, suppliers, and licensors from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Website or your violation of these general terms and conditions.

10. Mention of Sponsors on Promotional Material

When participating as a sponsor in an event organized by Charlie's Events, the logo and/or name of the sponsor will only be included in promotional materials (such as posters, flyers, banners, and digital communications) if full payment has been received on time.

If a sponsor fails to pay on time, Charlie's Events reserves the right to:

withhold the distribution of promotional materials until payment is received;
reprint the promotional materials without mentioning the sponsor;
fully charge the reprinting costs to the respective sponsor.

This measure is necessary to respect the agreements made with other partners and sponsors and to guarantee the continuity of the promotional campaign.

11. Late Payments
In the event of late payment of an invoice, Charlie's Events reserves the right to:

charge a fixed compensation of 15% of the outstanding invoice amount, with a minimum of €40, to cover administrative and collection costs;
apply late payment interest at the legally permitted rate from the due date of the invoice;
temporarily suspend further services or deliveries until all outstanding amounts are paid.

Each payment reminder or notice of default may result in additional administrative costs.

12. Event Cancellation by the Client
In case of cancellation of a booked event by the client, the following cancellation conditions apply:

Cancellation less than 7 days before the start of the event:
The full amount of the agreement remains due and will be retained in full. No refund will be made.
Cancellation between 7 and 30 days before the start of the event:
75% of the total invoice amount will be retained or remains due.
Cancellation more than 30 days before the start of the event:
50% of the total invoice amount will be retained or remains due.

Cancellations must be made in writing (by email). The date of receipt will be considered the official cancellation date.

Charlie's Events reserves the right to additionally charge any costs already incurred (such as reservations, preparation costs, or ordered materials) in full if these cannot be recovered or reused.

13. Limitation of Liability
Under no circumstances shall Charlie's Events be held liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, revenue, or other damages arising from the use of the Website or services offered through the Website, even if we were advised of the possibility of such damages.

Our total liability in connection with these terms and conditions shall never exceed the amount paid by you for the specific service or product that gave rise to the claim.

14. Changes to the Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time. All changes take effect immediately upon publication on the Website, unless otherwise stated. It is your responsibility to regularly review these terms to stay informed of any changes.

15. Governing Law and Dispute Resolution
These terms and conditions are governed by Belgian law. Any disputes arising from or related to the use of the Website will be submitted exclusively to the competent courts of Belgium.

16. Contact information
For any questions or comments regarding these terms and conditions, you can contact us via the following details:

Charlie's Events
Kamerveldweg 7 – 1750 Lennik
+32 494 25 86 43
info@charlieseventsandmore.com